Palmetto GBA is looking to define customer needs in technical and business contexts and ensure proposed technical and business solutions meet customer objectives.
Requirements
- 4 years of IT business analysis experience.
- Demonstrated understanding of concepts of the supported business unit.
- Basic knowledge of standard industry practices.
- Demonstrated knowledge of procedures for the business unit.
- Able to communicate effectively with technical and non-technical audiences, including the ability to express complex technical and business concepts to all management levels, peers, and the business units.
- Understands how IT affects an organization and is able to link it to business processes.
- Excellent analytical skills.
Responsibilities
- Elicit and document user requirements to meet a business objective.
- Identify and validate requirements and organize the information into a logical document that is understood by the customer and Information Systems.
- Guide both technical and customer departments in the development of the systems that support the business solution.
- Ensure the accurate deployment of solutions through review of problem logs, assisting with test plans and test matrices, and other analysis activities.
- Provide input on the business direction for system changes.
- Validate the business need for solutions to business problems and process improvements.
- Assist in the development and documentation of training materials.
Other
- This position requires the ability to obtain a security clearance.
- Bachelor's
- Associates degree plus an extra 2 years job related work experience for a total of 6 years of required work experience
- 8 total years required work experience.
- Strong teamwork and interpersonal skills.