ThoroughCare, Inc. is seeking a Product Owner to drive the development of their care coordination platform. The platform aims to improve patient outcomes, streamline care team operations, and meet evolving healthcare requirements for providers, ACOs, payers, and care management teams.
Requirements
- Experience with EHR/EMR integrations, claims data, or interoperability frameworks (FHIR/HL7).
- Product Owner certification (CSPO, PSPO, POPM).
- Knowledge of care coordination, case management, population health, or value-based care workflows.
- Familiarity with payer programs such as CCM, HCC, UM/CM, or other CMS/payer VBC programs.
Responsibilities
- Translate clinical, operational, and regulatory needs into requirements for engineering.
- Provide ongoing clarification to engineering and QA; validate features for release readiness.
- Work with UX/UI and portfolio solution designer to create efficient, user-friendly care coordination workflows.
- Collaborate with Compliance, Data, and Clinical SMEs to ensure regulatory and interoperability alignment.
- Conduct user interviews, workflow observations, and feedback sessions to identify enhancements.
- Translate customer challenges into scalable product capabilities.
- Experience with EHR/EMR integrations, claims data, or interoperability frameworks (FHIR/HL7).
Other
- 2+ years in a Product Owner role within a healthcare technology or SaaS company.
- Strong Agile/Scrum experience and excellent communication/documentation skills.
- Partner with Product Management to execute the product roadmap and ensure alignment with market needs.
- Represent the voice of customers and end users during product planning and development.
- Maintain a prioritized, actionable product backlog with clear user stories and acceptance criteria.
- Lead sprint ceremonies: planning, backlog grooming, reviews, and retrospectives.
- Partner with Customer Success, Support, and Implementation teams to incorporate customer insights and support product launches.
