CNA is looking to hire a Product Owner to serve as the customer proxy to an Agile team, ensuring that the team's work aligns with business priorities and delivers maximum value.
Requirements
- Successful track record with Agile methodologies
- Applicable certifications preferred (e.g. SAFe PO/PM, CSPO or PSPO)
Responsibilities
- Owns, defines, and prioritizes the team backlog, establishes story acceptance criteria, drives content via prioritized user stories, obtains customer validation and accept stories, ensuring that the solution effectively addresses overall program priorities.
- Attends Scrum ceremonies (such as daily standups, sprint review meetings, retrospective meetings, cross-team coordination, and etc.), alongside the Scrum Master, ensuring that Scrum Teams adhere to the Scrum values of courage, focus, commitment, respect and openness in delivering high quality solutions.
- Facilitates Product Backlog Refinement including reviewing and updating backlog item definition and developing acceptance criteria and value statements, providing information to the team so they can establish technical feasibility and scope estimates, analyzing ways to split backlog items into smaller chunks of incremental value, helping to inform the enablers required to support new features and capabilities, and establishing their capacity allocation.
- Builds customer and user insights into all stages of the Scrum planning and execution process, ensuring the continuous validation of Stories with Customers and business users.
- Proactively reviews metrics, and stakeholder feedback for continuous improvement opportunities.
- May collaborate with Product Managers, Senior Product Owners and other Product Owners, to ensure Stories align to value, goals and objectives of long term business vision.
Other
- An individual contributor that serves as the customer proxy to the Agile team within the agile process and is the final authority for decisions regarding priority, business value, and functionality for all the work done by the Agile development team.
- The Product Owner possesses an in-depth knowledge of goals and desired objectives of the work.
- Fosters an environment of continuous improvement / learning.
- High learning agility, early adopter with developing level of impact / emerging strong track record
- Ability to build relationships with the team and stakeholders
- Willing to develop conflict resolutions skills
- Ability to enact change quickly
- Stand as an example to Agile team members by inspiring, encouraging and providing constructive feedback
- Good leadership skill
- Ability to work directly with Product Management, business stakeholders and technical/product teams
- Some domain knowledge of solutions being developed
- Bachelor’s degree or equivalent work experience
- Typically a minimum of 3-5 years as a Business Analyst, Project Manager or related role
- Experience with insurance or finance based products
