UBS is looking to drive the long-term commercial success of its products in alignment with its purpose, client promise, and strategic imperative by simplifying the way it works and delivering value through agile and innovative methods.
Requirements
- experience working in agile environments with strong understanding of agile delivery frameworks and product management
- extensive experience writing user stories and customer journeys
- technical expertise / familiarity with agentic AI systems a plus
- Deep understanding of client onboarding journeys, regulatory requirements (KYC/AML), and process redesign methodologies
- analytical and innovative mindset to understand the business context and make the right decisions
- strong analytical and problem-solving skills
- experience delivering complex products to clients within the financial industry
Responsibilities
- Support the development and implementation of digital client onboarding solutions leveraging AI
- Act as product owner within an agile team, participating / leading agile ceremonies, writing detailed business requirements, and partnering well with tech to ensure development aligns with the product vision
- Partner with AI/ML, engineering, legal, compliance, and UX teams to build agentic AI components
- Collaborate across AML, operations, risk, and legal teams to ensure regulatory alignment and stakeholder buy-in
- Ensure the product is being tested together with clients to gain insights and ensure readiness to launch before market entry (e.g., UX testing, end user testing and research insights)
- Define KPIs and feedback loops to continuously measure, learn from, and optimize onboarding performance
- Maintain a high standard of risk management, privacy, and ethical AI practices in collaboration with relevant internal control functions
Other
- bachelor’s degree or equivalent experience; advanced degree a plus
- 7+ years of experience delivering complex products to clients within the financial industry
- team player with an enthusiastic and proactive personality
- US Only: The expected salary range for this role is $157000 to $205000 based on factors including, but not limited to, experience, qualifications, education, location and skill level
- UBS is an Equal Opportunity Employer
