At CNA, the business problem is to create a culture in which people know they matter and are part of something important, ensuring the abilities of all employees are used to their fullest potential, by having a Product Owner who serves as the customer proxy to the Agile team and is the final authority for decisions regarding priority, business value, and functionality for all the work done by the Agile development team.
Requirements
- High learning agility, early adopter with developing level of impact / emerging strong track record
- Ability to build relationships with the team and stakeholders
- Commercial Insurance domain knowledge preferred
- Experience with Agile methodology and ceremonies preferred
- Applicable certifications preferred (e.g. SAFe PO/PM, CSPO or PSPO)
- Ability to work directly with Product Management, business stakeholders and technical/product teams
- Ability to enact change quickly
Responsibilities
- Supports one to two Agile Scrum teams on initiatives of medium to large complexity
- Owns, defines, and prioritizes the team backlog, establishes story acceptance criteria, drives content via prioritized user stories, obtains customer validation and accept stories, ensuring that the solution effectively addresses overall program priorities.
- Attends Scrum ceremonies (such as daily standups, sprint review meetings, retrospective meetings, cross-team coordination, and etc.), alongside the Scrum Master, ensuring that Scrum Teams adhere to the Scrum values of courage, focus, commitment, respect and openness in delivering high quality solutions.
- Facilitates Product Backlog Refinement including reviewing and updating backlog item definition and developing acceptance criteria and value statements, providing information to the team so they can establish technical feasibility and scope estimates, analyzing ways to split backlog items into smaller chunks of incremental value, helping to inform the enablers required to support new features and capabilities, and establishing their capacity allocation.
- Builds customer and user insights into all stages of the Scrum planning and execution process, ensuring the continuous validation of Stories with Customers and business users.
- Proactively reviews metrics, and stakeholder feedback for continuous improvement opportunities.
- May collaborate with Product Managers, Senior Product Owners and other Product Owners, to ensure Stories align to value, goals and objectives of long term business vision.
Other
- Bachelor’s degree or equivalent work experience
- Ability to develop collaboration, conflict resolution and communication skills
- Effective leadership skills
- Willing to develop collaboration, conflict resolution and communication skills
- Travel to/from Chicago as needed
