Royal Caribbean Group's Food and Beverage Team is looking to evolve its technology products and platforms to enhance guest and crew experience, enable smarter decisions, personalize guest experiences, and improve operational efficiency through better data management and integration.
Requirements
- Proven experience managing technology platforms and vendors within the F&B domain
- Strong understanding of system integration data flows APIs and business intelligence tools (eg Tableau Power BI Snowflake)
- Solid understanding of Agile development methodologies and experience writing user stories epics and product documentation
Responsibilities
- Define and maintain the product vision roadmap and backlog for F&B-related systems (eg POS inventory kitchen management mobile ordering)
- Partner with data and analytics teams to ensure proper data capture system telemetry and reporting capabilities across all platforms
- Support the development of tools that enable real-time decision-making around inventory guest consumption labor efficiency and vendor metrics
- Serve as the primary point of contact for third-party technology providers overseeing performance compliance contracts
- Ensure smooth implementation integration
- Act as a liaison between technical developers QA and business stakeholders to ensure shared understanding of priorities and value delivery
- Collaborate with project managers and developers to ensure timely and high-quality delivery of technical initiatives
Other
- The position is onsite and based in Miramar Florida
- 3–5+ years of experience in product ownership business systems analysis or IT project management preferably in the hospitality cruise or travel industry
- Ability to build trust and influence across a wide range of technical and non-technical stakeholders
- Action Oriented
- Collaborates Effectively
