Markel is looking to deliver a comprehensive operations strategy for the products within its US Wholesale and Specialty Casualty portfolio, including matching technical and operational solutions to product needs to drive an optimal end-to-end experience.
Requirements
- In-depth knowledge of insurance operations
- Prior underwriting experience preferred
- Agile best practices
- APIs and Portals
- Data, forms, pricing, compliance, defect fixes, user experience and efficiency
Responsibilities
- Partner with stakeholders to address the strategic and holistic technology needs of US Wholesale and Specialty’s Casualty portfolio, including but not limited to digital distribution (APIs and Portals), data, forms, pricing, compliance, defect fixes, user experience and efficiency
- Own strategic stakeholder engagement for assigned areas, demonstrating a deep understanding of the business; proactively build relationships and connections across Operations, Underwriting and broader Markel to optimize delivery of solutions
- Build, foster and maintain relationships with the broad stakeholder community, including engagement with underwriting, marketing and operations teams to identify customer needs and business objectives
- Serve as Product Owner for the Casualty delivery team: Adopt and implement Agile best practices, ensuring proper documentation of stories and epics that capture the business needs
- Ensure proper implementation of Agile processes, including refining backlogs, prioritizing user stories, defining project scope, objectives, deliverables, and defining product requirements
- Ensure connection of macro level strategies and business needs to micro technical solutions
- Drive delivery of scalable solutions that meet immediate and strategic business needs aligned to strategic IT roadmaps
Other
- 5+ years of related insurance experience
- Excellent verbal and written communication skills
- Ability to manage multiple and multi-faceted stakeholders
- Solution-oriented, creative thinker
- US Work Authorization required
