The company is seeking to improve patient and family experiences through the development and optimization of data-driven journeys, dashboards, and workflows within Salesforce to support seamless communication, enhance engagement, and drive better health outcomes.
Requirements
- Experience with Agile methodologies and tools
- Familiarity with user experience (UX) design principles
- Strong understanding of healthcare systems, patient care processes, and digital health technologies.
- Understand HIPAA regulations and data privacy
- Salesforce Product Owner experience
Responsibilities
- Lead the development and execution of the digital health product roadmap
- Work closely with external vendors to integrate and enhance digital health solutions
- Collaborate with external vendors and internal stakeholders across the organization to improve and increase utilization of digital health tools.
- Organize and lead testing of product enhancements, integration features, upgrades, and problem resolutions.
- Regularly round with patients and families and internal end users to understand workflow and design issues that impact optimization of the product.
- Track industry trends and emerging technologies to identify opportunities for improvement and innovation.
- Analyze internal and external user data to identify areas for improvement and optimize product features.
Other
- 3+ years Proven experience in a product owner or similar role (Required)
- Bachelor's Degree (Required)
- Master's Degree (Preferred)
- Project Management (Preferred)
- Lean/Agile (Preferred)
