The Pharmacy Benefit Services (PBS), Operations Business Product Owner (BPO) serves as the key interface and liaison between the business sponsor, or client and technology counterparts to advance high ROI/efficiency, division-wide and enterprise-wide initiatives.
Requirements
- Proficiency in Jira preferred
- Business, technical and financial acumen preferred
Responsibilities
- the extraction of requirements from business sources
- discussions with technical resources on business intent and requirements
- skills to discuss, if not influence, technical design of associated applications
- the ability to guide technical support
- Participate in defining business requirements with business sponsors, TPO and System Engineering teams for new and modified business applications, product, or client requests
- Apply new technical tools and techniques to support business within the digital and communication BPO space.
- Apply Express Scripts project tools and methodologies to advance business applications, products, or client requests.
Other
- High school diploma or equivalent required
- Bachelor’s degree preferred
- 5 plus years experience with program management or product owner preferred
- Knowledge of agile methodology preferred
- Ability to operate within a fast paced work environment a plus
