The Commerce Payments organization at Chase seeks to transform customer experiences, simplify the ways they do business, and drive toward product excellence in the mobile and emerging payments landscape.
Requirements
- 6+ years of experience in strategic partnerships focused in the payments industry, including mobile wallets, payment networks, and platforms
- Experience working in a product focused environment with significant internal and external dependencies
- Experience managing new product implementations, network mandates and technical digital payments projects to support new product initiatives
- Proficient in interpreting and drafting user requirements
- Deep acumen on the mobile & emerging payments landscape
- Experience working at payment networks, processors or platforms
- Ability to think strategically and to connect the dots to the bigger picture, while still comfortable diving into the details required to ensure successful execution
Responsibilities
- Manage external relationships with payment network and wallet partners supporting Commerce Payments team to ensure Chase cards can be tokenized and provisioned into digital and ecommerce wallets.
- Lead and manage technical and business initiatives between our partners and Chase.
- Oversee commercial and business discussions as well as technical intakes/changes, network mandates, and product and data integrations.
- Manage all contractual obligations with key partners
- Lead and own the development and delivery of all partner management initiatives (quarterly business reviews, monthly reporting, overall day to day management)
- Manage internal and external communications to deliver these initiatives
- Collaborate with internal cross functional partners (product, corporate development, analytics finance, fraud, legal etc.) to lead all partnership discussions which influence product strategy
Other
- Strong relationship management skills
- Effective communicator with excellent written and verbal communication skills
- Proven success in collaborating, influencing, and guiding decisions with multiple stakeholders, including team members across product, technology and design
- Ability to work in a team environment
- Bachelor's degree or higher
