Cengage Group is looking to solve the problem of expanding its reach and impact in the library and school markets by developing and optimizing product management strategies with external partners. The goal is to leverage partner strengths to increase market reach and impact, drive revenue and growth, and ensure mutual benefit through strong, long-term relationships.
Requirements
- Strong computer skills in Microsoft Office (Word, Excel, Outlook, PowerPoint)
- Analytical approach with the ability to identify challenges, evaluate solutions, and drive effective resolutions in a fast-paced environment.
- Experience with financial reporting, business intelligence, or analytics a plus
- Experience driving or supporting the launch of new processes, projects, or products a plus
Responsibilities
- Synthesize market feedback, competitive intelligence, and partner insights to inform product roadmaps, go-to-market strategies, and overall partnership strategy.
- Design product roadmaps for partners that bring to bear the strengths of both organizations to increase market reach and impact.
- Act as the main liaison between partners and internal teams, ensuring clear communication, alignment of goals, and timely resolution of business, customer, or technical issues.
- Keep an eye on partnership performance by tracking, analyzing, and reporting data to suggest improvements.
- Owns all stages of the partnership, from initial outreach and onboarding to ongoing management and performance review.
- Address and resolve any issues or conflicts that arise, maintaining professionalism and the integrity of the partnership.
- Research and analyze potential partners that align with customer needs and the company’s strategic objectives.
Other
- Owns Assigned Partner Accounts: Continuously optimize partnerships to meet or exceed revenue and growth targets.
- Develop and Maintain Relationships: Cultivate strong, long-term relationships with existing and new partners, ensuring ongoing collaboration and mutual benefit.
- Represent the Company: Attend industry events and meetings to promote the organization and identify new partnership opportunities.
- Negotiate Agreements: Lead contract negotiations, ensuring favorable terms for both parties while focusing on balanced, long-term success.
- Bachelor's degree or equivalent experience
- 3+ years of progressive experience in partner management, business development, or product management within the B2B software, SaaS, or education technology sector.
- Strong written and oral communication skills, and adept at tailoring to your audience
