The Consumer Bank Business and Product Transformation team is looking to advance Consumer Bank product operating models and mobilize product teams to deliver initiatives at scale that align with Consumer Bank Strategic Objectives.
Requirements
- Proficiency in agile product development methodology
- Advanced proficiency in Microsoft Office tools (Excel, PowerPoint, Teams), as well as Confluence and Jira Align
- Proven ability to operate within the product development life cycle and agile methodologies
- Proven experience in delivering timely, high-quality executive communications, presentations, and reporting, with a strong attention to detail and a continuous focus on design excellence
- Demonstrated ability to engage with diverse stakeholder groups and effectively drive the agenda
- Proven capability to lead and implement change in a fast-paced, complex environment
- 5+ years of experience or equivalent expertise in program management or performance optimization
Responsibilities
- Works across products to help ensure delivery against business objectives while coordinating reporting and communications plans for portfolio management operations and change initiatives
- Enables operational efficiency by supporting training, maturation, needs assessments, and continuous improvement practices
- Drives adaptation and modification of our product-line framework to ensure cross-product priorities, sequencing, and trade-offs are realized
- Implements a product-level collection strategy consisting of controls, financials, and resourcing needs
- Lead continuous planning and prioritization processes, including Consumer and Community Banking planning deliverables and monthly Consumer Bank prioritization
- Establish a partner communication framework to keep product, technology, design, and data organizations informed of priorities, status, and changes
- Oversee product portfolio-level priorities, key initiative status, capacity plans, co-supplier dependencies, risks, and performance metrics with the support of broader Product Portfolio Operations Leads
Other
- 5+ years of experience or equivalent expertise in program management or performance optimization
- Proven ability to manage and implement operational effectiveness initiatives
- Excellent relationship-building skills, with the ability to establish trust and lead by influence
- Self-motivated, tenacious, and capable of working with a high degree of independence
- Prepare updates and presentations for senior management
