The business problem is to efficiently process customer returns of audio/video gear, evaluate their condition, and determine if they can be restocked for resale, ensuring returned items are in the best possible condition.
Requirements
- The ability to use a variety of testing tools
- Operating automated equipment such as stock pickers and forklifts
- Willingness to become forklift certified
- Previous forklift experience is a plus
Responsibilities
- Checking in customer returns
- Listening for mechanical defects or distortion
- Replacing missing or used accessories
- Ordering and organizing accessory inventory
- Cleaning and repacking the products for shipping
- Using a foam machine to repack products
- The ability to use a variety of testing tools
Other
- Friendly, hardworking folks to join the awesome, high-energy team
- Extensive knowledge of products and their functionality
- Able to interpret the customers return reason and then test the gear accordingly
- Ability to navigate a step ladder/regular ladder
- Lifting up to 75 pounds
