Powder Mountain resort is looking to solve the problem of providing exceptional guest services and ensuring a seamless experience for visitors by hiring a Product Sales Assistant Manager.
Requirements
- Knowledgeable about Powder Mountain
- Ability to walk the guest through the online purchase process
- Familiarity with POS systems
- Understanding of resort products, services, and mountain features
- Ability to troubleshoot POS system and pick up boxes
- Knowledge of online purchase flow utilizing QR codes
- Understanding of resort and local information including road closures, lift/trail openings/closures and more
Responsibilities
- Execute daily sales transactions and be accountable for the end-of-day point of sale closeout
- Assist with training of team members on the POS, policies, and procedures
- Knowledgeable in troubleshooting POS system and pick up boxes
- Fully understand online purchase flow utilizing QR codes to provide clear instructions to guests for onsite sales
- Share in-depth knowledge of resort products, services, mountain wayfinding, current resort and local information including road closures, lift/trail openings/closures and more
- Greet, educate and support guests at the various mountain features, the online ticket purchase process and solving issues efficiently
- Implement, promote and embrace Powder Mountain’s Mission, Values and Service Essentials, and policies and procedures
Other
- 18+ years of age
- Great attitude, positive mindset, and able to adapt to any situation
- Ability to walk on even/uneven/slippery terrain
- Ability to climb/descend stairs
- Ability to stand for long periods of time in extreme and inclement weather
- Ability to bend, stoop, reach, push, pull, lift objects that may be heavy (50+lbs)
