Managing product and service sales operations to create an exceptional guest experience at Vail Resorts
Requirements
- Strong computer skills including Microsoft applications
- Must be able to communicate fluently in English
- Ability to sit or stand for extended periods of time
- Flexibility to work both inside and outside with exposure to the elements
- Ability to work a flexible schedule including nights, holidays, and weekends
Responsibilities
- Manage daily operations of product sales including collaboration with other departments
- Monitor and document teammate performance and behavior to provide meaningful feedback and direction
- Assist with hiring, support, training, and scheduling of product sales team members
- Maintain knowledge of and adhere to all applicable laws, regulations, and company policies
- Monitor and maintain sales facilities, equipment, inventory, payroll, and budgets
Other
- High School Diploma or GED Equivalent required; some college preferred
- 3-5 years of supervisory experience in a related field preferred
- Ability to receive and assess guest questions, comments and complaints providing timely resolutions
- Ability to participate in leadership forums providing feedback and input on product sales operations, training, and continuous improvement opportunities
