TP-Link Systems Inc. is seeking a Product Security Coordinator to manage their security-response engine, ensuring timely vulnerability resolution, patched firmware releases, and regional certifications for their networking and smart home products.
Requirements
- 1+ years in product security, vulnerability management, or firmware project coordination.
- Familiarity with CVE/CVSS, secure-development lifecycles, and consumer-network-device firmware.
- Proven project-management skills; ability to drive on-time deliverables across remote teams.
- Experience preparing certification evidence (FCC, CE, UL, or consumer cyber marks) preferred.
- Strong data-analysis skills (Excel, Python, or BI tools) with a track record of turning insights into action.
Responsibilities
- Responsible for managing the product security mailbox, including triaging all incoming vulnerability reports, generating and tracking corresponding tickets from initiation to resolution, and coordinating cross-functional sub-tasks to ensure timely closure across teams, until patches are made available to end users and customers.
- Act as the project manager for firmware security releases, aligning R&D, QA, and documentation teams to ensure on-time delivery of patched firmware images.
- Prepare and submit certification packages in collaboration with local sales and product management teams to obtain regional cybersecurity certifications, such as the U.S. Cyber Trust Mark.
- Oversee the full lifecycle of the bug bounty program, including validating submissions from external researchers, coordinating with R&D for resolution, and processing reward disbursements.
- Collaborate with local sales and product management to monitor and prepare comprehensive responses to customer RFI/RFP inquiries.
- Analyze process data to extract meaningful insights, develop actionable improvement strategies, and lead cross-team implementation to drive continuous process enhancement.
- Manage and maintain internal certificate signing software to support secure operations.
Other
- Bilingual (English/Mandarin)
- Excellent written and verbal communication in both English and Mandarin; able to interface with external researchers and internal executives alike.
- Self-starter who thrives in a fast-paced, ambiguous environment and can “manage without authority.”
- No third-party agency inquiries
- Unable to offer visa sponsorships at this time.
