Caterpillar Inc. is looking to solve product problems and improve machine quality for their Compact Track Loader (CTL) and Skid Steer Loader (SSL) product lines by providing expert troubleshooting and support to their global dealers and customers.
Requirements
- Technical competency and high mechanical aptitude to resolve technical challenges.
- Experience troubleshooting hydraulic systems, electrical systems, and general mechanical systems.
- Ability to troubleshoot hydraulic, electrical, and general mechanical systems (Ex: HVAC, fuel, engine intake/exhaust, and starting systems, etc.)
- Experience troubleshooting, repairing, and operating CTLs and SSLs
- Experience with Caterpillar CTLs and SSLs
- Experience working with Caterpillar dealers
Responsibilities
- Troubleshoot hydraulic systems, electrical systems, structures, and general mechanical systems.
- Work with Caterpillar dealers around the world and sometimes directly with customers to get machines up and running.
- Work with Service Engineers, 6 Sigma Black Belts, and Engineers to resolve product problems, develop solutions, and improve product designs.
- Review service data to determine if a problem is emerging.
- Initiate service publications to provide updates on issues with Caterpillar dealers.
Other
- Work location: Sanford, NC
- Domestic relocation assistance is not available for this role
- Travel: 15%
- This position requires working onsite five days a week.
- Visa Sponsorship is not available for this position.
