Chubb is looking for a Product Services Analyst to assist in maintaining forms, rules, and rating plans for Commercial Lines insurance products in compliance with regulatory requirements and business needs. This role will also involve analyzing product data, supporting system implementations, and providing support for product-related inquiries and issues.
Requirements
- Proficient in Microsoft Word and Excel.
Responsibilities
- Work with the Product Services Managers and Business units to assist in maintaining forms, rules, and rating plans in compliance with regulatory requirements and meeting the business needs.
- Complete product analysis and assist with providing detailed business requirements for rating and policy issuance systems.
- Partner with Business Units and IT to ensure accurate and timely implementation of business requirements.
- Support Commercial Lines Drafting Portal Requests by performing triage, analysis, and research on individual requests to ensure accurate data; and implement forms in the appropriate policy administration system.
- Assist with developing and coordinating rating methodology, business rules, and rate/rule/form explanatory memoranda that adequately support the business intent of the filing and secure all necessary internal approvals.
- Prepare and submit filings for entry into SERFF; track and respond to product objections.
- Provide 2nd Level Support with the appropriate sense of urgency for Chubb Commercial Lines Insurance and field staff to resolve issues reported to the helpdesk and respond to inquiries concerning the support of products and filings.
Other
- Associate’s/Bachelor’s degree or equivalent industry experience.
- Experience in Property & Casualty products, product management or regulatory compliance a plus.
- General Liability and Umbrella Excess Policy knowledge/experience a plus but will train.
- Strong analytical, organizational and project management skills.
- Ability to work independently of part of a team.
- Excellent written and oral communications skills.
- Demonstrates strong attention to detail. Commitment to project ownership, and accuracy.
- Strong desire to be responsive to customer needs.
- Self-motivated with a strong work ethic.
- Positive attitude
- Ability to manage multiple of projects, prioritize competing priorities, and address business customer request in a fast-paced environment.
- Flexible
