The Product Services & Management Analyst will play a critical role in ensuring the accuracy, completeness, and compliance of patient charges. The analyst will serve as a key liaison across departments, utilize our EHR system as well as internal applications for tracking and documentation, and ultimately contribute to preventing charge leakage and enhancing billing accuracy for the organization.
Requirements
- Epic experience
- Strong analytical skills with proficiency in Excel
Responsibilities
- Analyzes, verifies, tracks and recommends for development of implementation plans for system development and implementation of products and solutions which may include discovery, design, conversion, testing, and/or any other components of the project plan cycle and agile delivery.
- Assists implementation team in configuring HIPAA rules based on System policies and legal requirements.
- Performs solution audits; resolves discrepancies, as required.
- Collaborates with implementation teams to resolve user issues.
- Consults with departments to provide customer support during and post implementation.
- Conducts post implementation satisfaction surveys; advises management of results and recommends actions; troubleshoots issues and resolves concerns as well as recommends necessary fixes; consults with newly acquired facilities and designs transition and implementation plans.
- Operates under general guidance and work assignments are varied and require interpretation and independent decisions on course of action.
Other
- Bachelor's Degree required, or equivalent combination of education and related experience.
- Minimum of 3 years of relevant experience, required.
- Ability to prioritize delegated tasks efficiently and collaborate with team members
- Excellent communication, interpersonal & leadership skills, preferred.
