East Bay BMW is looking for a Product & Inventory Specialist to educate customers on vehicle features and technology, aiming to enhance the customer's understanding and experience during the sales process.
Requirements
- Advanced technology skills.
- Basic Computer skills to utilize timekeeping system.
- Ability to learn web based applications for customer management.
- Ability to understand and follow instructions.
- Ability to communicate effectively with customers and company personnel.
- Ability to read and comprehend instructions, correspondence, and memos.
- Ability to effectively present information in one-on-one and small group situations to customers and other employees.
Responsibilities
- Educates customer on optional equipment available for purchase
- Answers questions about the vehicle, technology, and features
- Demonstrate vehicle features and technology features to customer
- Conducts test drives
- Conduct training classes for current customers on technology
- Basic Computer skills to utilize timekeeping system.
- Ability to learn web based applications for customer management.
Other
- Responsible for explaining and demonstrating vehicle features and technology to customers at the beginning of the sales process.
- Greets customer and determines make, type, and quality of vehicle desired
- Works closely with salesperson
- Supports sales team as needed
- Maintains CSI at or above Company standards
