SMS group is looking for a Product Specialist to support their Copper equipment business, focusing on developing customer relationships and driving sales volume within a specific region across maintenance, operations, and purchasing.
Requirements
- Ability to interpret drawings related to the equipment.
- Knowledge of project management principles and practices.
- Computer Skills: Microsoft Outlook, CRM, Word, Excel, Access and Project Software, Engineering Software (CAD/CAM) – not required but useful.
Responsibilities
- Develop or assist in creation of scope of work or required supply for spare parts, prospective projects and/or field service opportunities.
- Interact with Account Specialists, Engineering, Purchasing and Product Manager to explain/clarify work scope for repairs and modernizations and/or spare part RFQs.
- Review and approve/authorize all proposals prior to submission to the customer.
- Work with customers to develop initiatives for improvement of customer equipment.
- Interact with other SMS group companies and divisions including corporate management on all work provided for a given customer.
- Provide goals for strategic planning development of additional business opportunities and product growth.
- Ensure project schedules and/or deliveries are being met.
Other
- Responsible for sales volume at a given customer as assigned by Product Manager of Sales, bring RFQs and potential sales opportunities from designated customer location.
- Complete reporting requirements for customer, including but not limited to meeting reports, expense reports, CRM updates, updating customer contact information.
- Perform other duties as assigned or requested by SMS upper management.
- Frequent travel to customer locations (70%).
- Be available to travel in North American market.
