AutoNation seeks a Product Specialist to deliver comprehensive product information and provide world-class customer-oriented support throughout the sales and aftersales processes to drive customer satisfaction and loyalty.
Requirements
- Experience and desire to work with technology
Responsibilities
- Welcoming customers and listening to their needs
- Using a consultative selling process to match the best vehicle to the Customer needs
- Creating a great vehicle delivery experience for the Customer
- Following up with Customers to ensure satisfaction
- Prospecting through referrals and other creative approaches
- Gaining superior product knowledge to effectively help Customers
- Transition Customers to the Service Department to support their ownership experience
Other
- High School diploma or equivalent
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Prior sales experience preferred but not required
- Valid in-state driver’s license and have and maintain an acceptable, safe driving record