Mercedes Benz Silver Spring, a part of MileOne Autogroup, is looking to solve the problem of providing customers and dealership employees with a go-to resource for information about Mercedes-Benz vehicles, specifically related to electric luxury brand, to support their mission in becoming the most desired electric luxury brand.
Requirements
- Knowledgeable about current technology trends
- Ability to explain technology to individuals who may/may not be technologically inclined
- Familiarity with Mercedes Me Connect and Mercedes Me Charge
- Understanding of charging networks and options, including home charging
- Ability to demonstrate each feature of the vehicle
- Familiarity with local and federal tax incentives
- Experience with CRM, Inventory management & Internet resources
Responsibilities
- Explaining and demonstrating Mercedes-Benz vehicle features and technologies
- Educating customers on charging networks and options, including home charging
- Ensuring dealership Mercedes-Benz vehicles are delivered as connected via Mercedes Me Connect and Mercedes Me Charge
- Assists in the resolution of customer technology questions related to Mercedes-Benz Vehicles
- Assist in training dealership staff on Mercedes-Benz Topics and Technologies along with awareness of local and federal tax incentives
- Assist dealership in the hosting of Mercedes-Benz -related consumer events
- Assist dealership sales department in conducting Mercedes-Benz test drives and maintenance of test drive inventory
Other
- Valid Driver’s License, with less than 2 moving violations
- Must be at least 18 years old
- Must be able to effectively communicate
- Must be available to work nights, weekends
- Self-Starter with proven ability to seek out new ways to build opportunities for the dealership and customer satisfaction
