CMA's Colonial Kia is looking to solve the problem of providing an outstanding customer experience by finding the right vehicle to meet customer needs, guiding them through the sales process, and ensuring customer satisfaction.
Requirements
Responsibilities
- Greet and assist customers in a friendly, professional manner
- Learn customer needs and provide helpful information about our vehicles and services
- Coordinate test drives and explain features with clarity and patience
- Work closely with teammates and management to ensure a smooth, positive customer experience
- Stay up to date on inventory, pricing, and basic financing options (training provided)
- Use our tools and systems to track interactions and follow up when needed
- Maintain a clean, welcoming showroom environment
Other
- Friendly, patient, and customer-focused mindset
- Excellent communication and interpersonal skills
- Willingness to learn and grow professionally
- Must have a valid driver’s license
- Previous experience in customer service, retail, or hospitality is a plus
