The CareNav+ product needs to drive growth by managing the addition of new clients and strategic enhancements within the core product offering, integrating new benefit programs and vendors, and influencing strategy on client/vendor integration and go-to-market approach.
Requirements
- Agile methodology and new product development experience
Responsibilities
- Lead the analysis of new CareNav+ clients to identify incremental new product requirements needed to launch, including impacts to experience, reporting, data and implementation, Care Guide Agent supported experience, and working closely with key partners and SME’s to align on and support the Implementation Team
- Determine the treatment, prioritization, and strategic approach to integrating vendors and service partners into the CareNav+ product in a way that reduces costs over time and accelerates time to market below 6 months, including prioritization strategy for internal/enterprise solutions that clients expect to seamlessly fit together
- Collaborate on the enhancement of key features, capabilities or services that are critical to the core CareNav+ product – showing judgment and leadership in key decisions
- Work closely with internal partner organizations including data, product, agent, reporting and others as defined to coordinate and execute planned development and validation
- Support the product management and sales functions in support of our go to market strategy by filling in critical product knowledge and needs the GTM team is unable to support alone
Other
- Bachelor’s degree or equivalent relevant work experience
- 8+ years of experience within the healthcare industry
- 5+ Product development experience required
- Ability to work independently & lead through ambiguity, shaping the future
- Trusted team player with proven ability to foster and manage working relationships within a matrix environment
- Creative thinker with ability to think outside the box and translate ideas into actions; ability to demonstrate complex problem solving skills
- Ability to juggle multiple priorities and work with frequently shifting priorities and due dates
- Proven oral and written communication skills across various levels of the organization
- Executive presences and ability to partner with the growth team to finalize Navigation deals
- Demonstrated ability to drive results with sense of urgency
- Travel up to 25%
- If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
