Monroe Tractor is looking to increase profit and productivity in parts and service market shares by establishing long-lasting customer relationships and offering comprehensive parts and service support.
Requirements
- Proficient computer technology skills to utilize company-authorized software, internet, email, etc.
Responsibilities
- Assist customers by asking questions and listening carefully to their responses.
- Explain product performance, application, and benefits to customers.
- Resolve customer product issues.
- Address any customer complaints or concerns and come up with acceptable solutions.
- Successfully increase profit and productivity in parts and service market shares.
Other
- Prior experience in the heavy equipment construction and/or agriculture industry
- Previous sales experience is required
- Strong independent work ethic
- Able to work within a team environment to achieve individual as well as branch goals
- Excellent customer service skills to develop and maintain good working relationships with all customers and co-workers
