Holt of California is looking for a Parts and Service Sales Representative (PSSR) to manage and grow customer relationships within a defined territory, ensuring customer satisfaction and driving sales of parts and services for construction equipment.
Requirements
- Ability to read and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
- Ability to write reports, business correspondence and procedure manuals.
- Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
- Ability to calculate figures and amounts such as discounts, interest, commissions, proportions and percentages, area, circumference and volume.
- Ability to apply concepts of basic algebra and geometry.
- Must have some computer and keyboard skills.
- Knowledge of material handling equipment helpful, but not mandatory.
Responsibilities
- Maintain and develop new and existing customer relationships.
- Work with customers to identify repair options and solutions.
- Manage jobs and projects
- Manage assigned accounts (credit, billing, payments, and orders)
- Maintain customer records and equipment population in our CRM (Customer relationship management) system
- Provide timely and accurate quotes for parts and service.
- Communicate with internal and external customers in a timely manner.
Other
- Frequent travel in territory
- Bachelor’s degree in Engineering (B.S.E.) or equivalent from a four year college or technical school; or 4 years combined experience in sales and service related fields.
- 3 - 5 years: Relevant work experience and/or training and education.
- Ability to communicate effectively
