Forklifts Group is looking to expand its sales team to identify and secure new business opportunities within assigned territories, focusing on providing material handling solutions including parts, service, and rentals to meet customer needs.
Requirements
- Initiates and processes sales orders in (ERP) for part purchases.
- Uses CRM to track daily customer interactions.
- Identifies equipment sale opportunities with the customer base and logs information into CRM.
Responsibilities
- Initiates and processes sales orders in (ERP) for part purchases.
- Uses CRM to track daily customer interactions.
- Identifies equipment sale opportunities with the customer base and logs information into CRM.
- Works strategically with customers to provide solutions to meet their Material Handling needs in specific regard to parts, service, and rental.
- Develops sales strategies, proposals, and forecasts, selling approved products and services.
- Maintains regular communication with the Service and Rental Departments to resolve and troubleshoot customer issues as quickly as possible.
- Meets customer expectations for continued support and follow-up after sales are final to include delivery of parts, signing of delivery report and rental contract, truck orientation, service schedules, etc.
Other
- Arranges appointments with customers which include pre-arranged appointments or cold calls.
- Consistently works toward acquiring new business by generating leads, following upon them, and networking through current customers.
- Engages customers by adapting to their buying style, incorporating proven sales techniques and a consultative approach to effectively demonstrate Forklifts Group material handling solutions.
- Collaborates with other internal department staff members as needed, working closely with all company divisions to develop cross-selling strategies and ensure a great customer experience.
- Meets with Sales Manager to review Sales Representative Scorecard each month.
- Attends team meetings to review department goals and strategies as required.
- Works with Sales Manager to develop annual sales goals and works toward meeting them.
