Wagner Equipment Co. is looking to increase sales and profits in the power systems segment by ensuring customer machines are healthy and productive through the sale of Caterpillar parts, preventative maintenance, and repair.
Requirements
- Basic knowledge of Microsoft PowerPoint and Access
- Basic knowledge of CRM/Sales Link
- Intermediate knowledge of Microsoft Word, Outlook, and Excel
- Intermediate knowledge of DMS and ET/SIS/SIS Web/STW
- Previous experience in heavy machinery parts and service, and outside sales functions
- Demonstrated ability to strategically attack a defined sales territory
- Strong computer skills, including experience with Microsoft Office applications
Responsibilities
- Quote CVA (customer value agreements) for Generators and Industrial Applications (Crushers, drills, ect.)
- Quote switchgear upgrades & ATS (automated transfer switch) PM's
- Record all customer communication and topics discussed in the company CRM system
- Monitor and update the customer database for changes in contact names, addresses, phone numbers, machine data, and other relevant information
- Participate in factory visits, engage with local trade associations, and contribute to related commercial marketing account activities
- Actively seek non-Cat sales opportunities and report customer contact information and current competitors in the company CRM system
- Coordinates Service repairs and Parts deliveries
Other
- High School Diploma or GED
- Some college or trade school preferred
- 3+ years customer service experience
- 1+ years sales experience
- 50%-75% travel
