ASCO Equipment is looking to increase sales of Preventative Maintenance packages and Shop and Field Service repairs by hiring a Product Support Sales Representative to build and maintain customer relationships.
Requirements
- Knowledge of heavy equipment is preferred.
- Knowledge of equipment components, repair times and overall technical aptitude.
- Solid computer skills and knowledge of general business software.
Responsibilities
- Market parts and service sales such as preventative maintenance plans, machine inspections, machine repairs, remanufactured component sales, standard job quotes, extended warranties, and special parts promotions.
- Perform follow-up calls on complete goods and major parts and service sales.
- Assist after sales service calls to ensure equipment is operating at customers’ expectations.
- Provides limited technical support when appropriate.
- Ensure that Parts and/or Service estimates meet ASCO pricing and Dept. approval standards
- Manage pre-planning, post call notes and follow-up actions using a CRM tool.
Other
- The PSSR needs to be an ambitious self-starter with a desire to providing solutions in demanding circumstances.
- Proven sales ability and excellent customer relationship skills.
- Ability to write and speak effectively to individuals and groups.
- Strong planning, problem-solving and negotiation and organizational skills.
- Valid driver's license with acceptable driving record.
