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Carter Machinery Company Inc Logo

PRODUCT SUPPORT SERVICES GROWTH MANAGER

Carter Machinery Company Inc

Salary not specified
Oct 3, 2025
Mechanicsville, VA, US
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Carter Machinery Company is looking to increase its Product Support Sales to Users Revenue, POPS / POLS growth and Leadership Table Initiatives by developing and implementing an enterprise-wide Product Support CI & RI services roadmap and an end-to-end business strategy.

Requirements

  • Strong analytical skills.
  • Must be able to understand, interpret and meet complex customer needs through the preparation of proposal and other documentation.
  • Must be able to define problems, collect data, establish facts and draw valid conclusions.

Responsibilities

  • developing, maintaining, and communicating an enterprise‐wide Product Support CI & RI services roadmap
  • developing and maintaining an end-to-end business strategy that aligns with incremental Product Support Sales to Users Revenue, POPS / POLS growth and Leadership Table Initiatives
  • lead the organization through prioritizing highest opportunities for sales growth and profitability
  • clearly laying out the competitive landscape
  • collaborating with Service, Sales, and Marketing to generate and align on recommended strategies that position Carter Machinery for growth and enabling our customers’ their highest level of success
  • define problems, collect data, establish facts and draw valid conclusions

Other

  • minimum of five years’ experience in an upper level management position in a service related field
  • Bachelor's Degree preferred.
  • Must be a strong communicator with excellent oral and written communication skills.
  • Must be able to work collaboratively across teams; strategically focused on product support.
  • Must be able to engage in effective and persuasive discussion son complex topics with top management and other company personnel. Must be able to make presentations to company personnel.
  • Must be able to work in a fast-paced environment with demonstrated ability to coordinate multiple competing tasks and demands. Requires strong organizational skills.
  • Must be able to travel to various sites.