Expand Linder's presence in assigned territory, providing product support to customers, and increase product support revenue.
Requirements
- Proficient computer skills
- Mechanical aptitude and experience in heavy equipment industry required
Responsibilities
- Prepare and present Parts and Service quotations for customers
- Conduct after-sales visit
- Complete and present Komtrax and Warranty certificates, complete 90 -day revisit, discuss and sign up customers for electronic part ordering
- Acquire customer information to build comprehensive data base to include machine lists, customer contacts, influencers, and Parts and Service purchasers - all information to reside in CRM
- Conduct routine machine visits completing 50-point walk around inspection and present to customers
- Promote current Parts and Service marketing and sales programs to include New, Used , and All Makes opportunities
- Maintain DAILY call reports on CRM
Other
- Increase Parts and Service Sales opportunities in assigned territory in order to grow revenue, including consumables and commodities, service repairs, and undercarriage
- Develop and maintain partnerships with internal customers (Service, Parts, and Sales)
- Develop strong working relationship with mainline salesperson in assigned territory to form a strong supp ort team for customers
- Other tasks as requested by manager
- Associate degree (AA) or equivalent from two-year college, technical school, or equivalent combination of education and experience
- Skilled in developing inter-personal relationships
- General knowledge of maintenance, repair, parts department functions, sales, and customer needs
- Excellent verbal and written communication skills
