The Product Technician is responsible for the installation, manufacturing, upgrading, servicing, and troubleshooting of AGT (Advanced Gaming Technology) products.
Requirements
- Knowledge of electronic components or IT experience is advantageous.
- basic computer proficiency.
- Proficiency in problem-solving, troubleshooting, and diagnostics of gaming devices.
- Strong IT skills.
Responsibilities
- Perform in-shop assembly, maintenance, modification, and overhaul of AGT products and associated equipment according to AGT operation manuals, service guides, and departmental policies.
- Install, upgrade, configure, diagnose, and conduct final testing of AGT products and gaming devices.
- Identify and escalate issues or concerns to management that may impact manufacturing processes or cause delays in production.
- Assist in troubleshooting and resolving technical issues.
- Maintain accurate records of work performed and parts used.
- Report findings and recommendations to supervisors or management.
Other
- High school diploma or equivalent is required.
- 1 to 3 years of experience in the gaming-related field or relevant training is preferred.
- Must be a self-starter with the ability to multitask.
- Attention to detail and a "do what it takes" attitude.
- Ability to work in a fast-paced environment.
