The company needs to provide support to customers regarding vehicle technology, troubleshoot issues, and educate them on features. Additionally, they require an in-house expert to assist the sales staff with new feature rollouts and product training events.
Requirements
- Must be familiar with the entire vehicle line-up to present customers with top-of-the-line products and a variety of options.
Responsibilities
- troubleshooting and education of their vehicle technology
- serve as an in-house expert to our sales staff as the manufacturer roles out new features
- working with customers on our service customers, car buyers as well as being available for questions at our product training events
- fully understand and teach basic functionality of vehicle features
- effectively communicate to the most loyal repeat customers as well as our first-time buyers
- Arrange test drives for customers and ride along to demonstrate the features and options of the car
Other
- Assist Sales Consultants with contacting clients, scheduling appointments, follow up phone calls with clients after a purchase has been made.
- Serve as a liaison between the sales department and our clients.
- Complete all paperwork needed to schedule appointments, other administrative duties as required.
- Automotive Sales Assistant/Consultants must be polite, professional, energetic, and presentable, with strong communication, organization, and customer service skills.
- Maintain focus and a positive attitude and must be resilient in your sales efforts.
- A valid driver's license is required
- Ability to pass pre-employment background check and drug screening is required
