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Program Manager - AML Operations Strategy

Bank of America

Salary not specified
Oct 9, 2025
Charlotte, NC, US
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At Bank of America, the business problem is to enhance the efficiency, scalability, and regulatory compliance of the organization’s Anti-Money Laundering (AML) operations.

Requirements

  • Strong understanding of AML regulations and operational processes.
  • Expertise in data analytics, process optimization, and project management.
  • Familiarity with AML technology platforms and automation tools.
  • Proven track record of leading large-scale process improvement or technology implementation projects.
  • 7+ years in Anti-Money Laundering operations, compliance, or financial crime risk management, with at least 3 years in a strategic or transformation role.
  • Excellent communication and stakeholder management skills.
  • Analytical Problem-Solving

Responsibilities

  • Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
  • Develop and implement strategic plans to optimize AML operational functions, including client activity monitoring, screening, and KYC/CDD onboarding and refresh.
  • Identify opportunities for automation, process re-engineering, technology adoption, and communications/training/procedure development to improve efficiency and reduce risk.
  • Document the blueprint for the organization that aligns goals, strategies and initiatives to the strategic plan.
  • Drive the development of dashboards and KPIs to monitor effectiveness of AML processes and report to senior leadership.
  • Leverage data analytics to identify trends, gaps, and opportunities for improving AML controls and operational performance.
  • Stay abreast of industry trends, regulatory changes, and emerging technologies in AML and financial crime prevention.

Other

  • Bachelor’s degree in Business, Finance, Risk Management, or related field (Master’s preferred).
  • Excellent communication and stakeholder management skills.
  • Leadership Development
  • Performance Management
  • Collaboration
  • 1st shift (United States of America)