Bank of America is looking to update its AML/KYC client information processes through an enterprise initiative, requiring a Program Manager to oversee the people, process, and technology aspects from initiation through implementation.
Requirements
- Experience managing People, Process, Technology Projects and understanding various technologies and infrastructure concepts
- Knowledge of structured project management methods
- Competent with MS products: Word, Excel, PowerPoint, Project, and Visio
- Prior experience in Global Operations and/or enterprise AML/KYC processes
- Prior experience in planning, leading, delivering associate and client readiness plans
Responsibilities
- Defines program controls, processes, procedures, reporting cadence, decision governance structures, and ways of working with key stakeholders
- Works closely with project sponsors, cross-functional teams, and assigned project managers to develop the scope, deliverables, required resources, work plan, budget, and timing for new change initiatives
- Monitors the execution of defined tasks through tracking of program milestones and their statuses, developing program plans, and measuring progress against ongoing key performance indicators
- Analyzes, evaluates, and overcomes program risks, and produces program reports for managers and stakeholders
- Identifies key requirements for cross-functional teams and external vendors to perform in alignment with the program objectives
- Works with other program managers to identify risks and opportunities across multiple projects within the department, leading them to negotiate decision making for efficient and effective resolution
- Analyzes present-state for enterprise AML/KYC refresh program, and builds, socializes, and delivers a comprehensive strategy for the desired AML program change
Other
- At least 8 years of project/program management experience
- Excellent project management skills, including the ability to prioritize work and meet deadlines
- Ability to identify and propose the tasks & deliverables that will be necessary to achieve the desired outcome
- Strong business centric mindset with ability to utilize sound business judgment and tailor approach to drive optimal business outcomes
- Ability to lead cross-functional workgroups and champion initiatives
- Excellent verbal and communications skills. Provide clear, concise direction to the broader team while delivering comprehensive status to senior executives or project champions.
- Initiative-taker who can take ambiguous information and drive to logical outcomes while constantly challenging the status quo
