Findhelp is looking for a Program Research Associate (Curator) to ensure the accuracy and completeness of their social services platform, which connects people to essential resources.
Requirements
- Skilled in attention to detail with an ability to efficiently prioritize tasks.
- Able to successfully navigate change.
- Adept at learning new skills.
- Stays curious and is willing to ask the difficult questions to get the right answers.
- Data driven with the capability to make good decisions in ambiguous situations.
Responsibilities
- Verify and maintain existing program data according to findhelp’s standards and procedures.
- Research and add new organizations and programs that qualify to be added to the network, including but not limited to researching the internet and calling/emailing organizations for more information.
- Respond to external requests received in our ticket management system and play an integral role in troubleshooting platform requests.
- Work efficiently within all Curation systems and tools.
Other
- Participate in team meetings and contribute to a positive culture.
- Great written and verbal communication skills with the ability to give and receive feedback.
- Self driven to complete tasks with little oversight.
- This position is in office and candidates must be located in Austin, Texas
