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AlphaSense aims to empower professionals to make smarter decisions through AI-driven market intelligence by expanding its Expert Transcript Library (ETL) with high-quality expert insights. The Directed Content Team is tasked with ensuring comprehensive coverage of expert interviews across various sectors.

Requirements

• Leverage quantitative and qualitative inputs to inform decision making
• Use tools like AlphaSense and Tableau to gain insights
• Coach Analysts, providing guidance and feedback on project work
• Cultivate and maintain a deep understanding of the relevant expertise for different topics and targets that are germane to your sector of coverage
• Monitor Client Contributor feedback and incorporate into ongoing project work and Analyst coaching
• Meet regularly with Directors of Research, Sector Leads, and Client Contributors to understand sector trends and emerging client research interests
• Partner closely with Contributor Relations Managers on two-way feedback to ensure optimal matching of expert profiles with call takers

Responsibilities

• Create new research projects based on Sector Lead guidance and ETL platform demand
• Own research projects in particular industries like Healthcare, E&I, CPG, TMT, or Financial Services
• Populate project angles and expert vetting questions, leveraging an informed understanding of your sector dynamics and client interest
• Vet and QA expert profiles sourced by your Analysts, passing those that are best-fit to our call takers and providing feedback where profiles are irrelevant or expertise is inadequately documented
• Run daily pod huddles to evaluate project statuses and progress toward weekly and monthly goals
• Monitor scheduling, compliance, expert rates, and call numbers for each project
• Manage load-balancing across pod, assigning projects to analysts based on current capacity

Other

• Customer mindset: You are driven to understand what insights are of greatest relevance and value to our customers
• Critical thinker: You work to connect your understanding of client needs to sector and company context
• Highly organized: You have an exceptional ability to manage and prioritize multiple projects and deadlines simultaneously
• Self motivated: You consistently spot opportunities to add value to the team or the business
• Natural coach: You are passionate about the success of your team, and are willing to roll up your sleeves to make sure everyone is equipped with the feedback, knowhow, and tools they need to deliver their best