DoubleVerify is looking to solve the problem of accurately authenticating the quality of digital media and driving ad performance for the world's largest brands by providing media transparency and accountability to deliver the highest level of impression quality for maximum advertising performance.
Requirements
- Knowledge of Google Workspace (Gmail, Google Docs, Google Sheets) and/or Microsoft Office products
- Functional fluency with JIRA, Confluence, Monday.com, and/or other project-tracking tools
- Language skills are a plus
Responsibilities
- Support proprietary workforce management process on daily basis
- Understand products and associated roadmaps that deliver customer success
- Ownership of key components within the team, with a focus on providing training guidelines, organization, and process improvement
- Provide judgements for data labeling/annotating or classification based on independent interpretation of guidelines and policies, providing summaries and recaps once projects are complete
- Provides training and other support-related to processes to other classifiers, including training of new team members
- Ownership and follow-through of discrete projects (ex: creation + maintenance of JIRA tickets)
- Technical expertise in related classification tasks, management of feedback to Semantic Science, and delegation of tasks, tickets, and projects to specialists
Other
- Be a critical thinker who can identify and describe themes and tone of content
- Consistently demonstrate/achieve strong understanding of category definition; Autonomous completion of tasks per established SLAs; Positive feedback from other teams regarding communications, such as ontology feedback and AM/client communications
- Be comfortable seeing and talking about sometimes sensitive or explicit textual and visual content
- Be an independent worker, but can collaborate with a team when needed
- Bachelor's degree
