The company is seeking a Project Manager to lead software implementation projects, preferably within the Payments, ERP, or Accounts Payable (AP) Automation domains, to ensure they are completed on time, within scope, and with high customer satisfaction.
Requirements
- 3–5 years of experience managing software implementation projects (SaaS preferred), ideally in Payments, ERP, or AP Automation domains
- Proven ability to manage multiple concurrent projects with competing priorities
- Proficient with project management tools such as Teamwork, Asana, Smartsheet, or similar
- PMP certification or equivalent project management training
- Prior experience in a high-growth startup environment
- Background in a more mature, process-driven software organization
- Knowledge of ERP, Accounts Payable workflows, or payments industry
Responsibilities
- Lead the planning, execution, and delivery of software implementation projects for enterprise and mid-market clients
- Develop and manage detailed project plans using Teamwork or similar project management tools
- Facilitate project meetings, including kick-offs, status reviews, issue resolution sessions, and go-live planning
- Identify, track, and manage project risks and issues, escalating appropriately to internal leadership or client stakeholders
- Collaborate cross-functionally with Product, Engineering, Sales, Support, and Customer Success to ensure successful implementations
- Ensure all project documentation is complete, accurate, and delivered on time (e.g., timelines, UAT plans, go-live readiness, handoffs)
- Continuously assess and improve implementation practices to drive faster time-to-value and greater client satisfaction
Other
- Strong presentation skills and stakeholder communication, both internally and with clients
- Experience managing escalations and resolving issues under pressure
- Exceptional organizational skills and attention to detail
- A proactive, ownership-driven mindset with a bias toward action
- Confidence leading complex conversations with both technical and business stakeholders
