Blue Cross Blue Shield of Arizona aims to fulfill its mission to inspire health and make it easy by ensuring the quality of its computer applications and systems, specifically Salesforce, through the role of a QA Analyst.
Requirements
- Experience with Salesforce developer console and the ability to query backend SF data
- APIs and integration testing with external systems
- Understanding how data is structured and managed within Salesforce
- Salesforce Sales and Service Clouds and related objects
- Documenting and communicating defects with developers and analysts
- Basic knowledge of test tools and test case management
- Intermediate knowledge of computer operating systems
Responsibilities
- Design and execute tests on computer applications and systems to ensure they meet customer stories and requirements
- Analyze the results, identify issues, and validate solutions to technical problems
- Translate acceptance criteria into functional test cases to ensure all requirements are met
- Develop comprehensive and relevant test cases that cover various scenarios, including positive, negative, and regression cases
- Process test files and analyze test results
- Perform day to day execution of test or regression cases/scripts; document results, log and retest defects
- Develop, review, load and maintain test plans, test cases/scripts and test directories within test tool
Other
- High-School Diploma or GED in general field of study
- 1 year of experience in computer technology and/or information systems
- Strong analytical skills to support independent and effective decisions
- Ability to prioritize tasks and work with multiple priorities, sometimes under limited time constraints
- Effective interpersonal skills and ability to maintain positive working relationship with others
