The business and/or technical problem is to ensure the quality and functionality of the SDL Knowledge Center through comprehensive testing, problem resolution, and adherence to established methodologies.
Requirements
- 7+ years IT quality assurance and systems/application testing experience.
- hands on experience using SDL Knowledge Center that is able to think outside the box and is a solid test script author
Responsibilities
- Acts as a lead in the creation, preparation, and conduct of quality assurance reviews and the development and execution of test plans and test scripts.
- Analyzes, tests, and certifies application-specific software and performs ambiguity reviews of business requirements and functional specification documents.
- Uses advanced knowledge of applications to provide technical assistance in identifying, evaluating, and resolving highly complex test problems.
- Researches new products and industry methodologies and facilitates the development of new concepts, techniques, and standards.
- Plans and directs quality assurance schedules and assignments, and monitors project status in comparison to cost/time projections.
- Logs, tracks, and verifies resolution of software and specification defects.
- Documents all phases of QA process.
Other
- Responsible for handling the most complex quality assurance and test environment problems and issues.
- Works with client to establish and maintain a consistent test methodology and to resolve questions during the testing process.
- May serve as a coordinator for all testing activities on a project.
- Directs and serves as a mentor to less experienced staff
