Manage QRM product including maintenance and improvement of application performance and stability, Interface with business and management support continuity of business and disaster recovery capabilities, Troubleshoot new updates and upgrades with the QRM software
Requirements
- QRM
- AWS Infrastructure – Batch, EC2, RDS, Lambda, S3, CloudFront, Step Functions etc.
- Terraform
- PowerShell scripting
- MS SQL
- 5-8+ years' of technical expertise with MS SQL, including strong experience reading and writing SQL queries, and working knowledge building and maintaining SSIS packages
- AWS experience and/or certification(s)
Responsibilities
- Manage QRM product including maintenance and improvement of application performance and stability
- Interface with business and management support continuity of business and disaster recovery capabilities
- Troubleshoot new updates and upgrades with the QRM software
- Participate in Agile SCRUM team ceremonies
- Work with project or functional leads in developing use cases / scenarios, flow diagrams and performing workflow analysis
- Create documentation as necessary during all phases of the SDLC
- Thoroughly understand the business partner requirements and troubleshoot when issues arise
Other
- Must have excellent communication skills – both verbal and written, collaborative team player, and able to work in a matrixed environment across LOB’s, positive attitude, team player, self-starter.
- Vendor management/negotiating skills
- Critical thinking & problem-solving skills.
- Fast learner with a curious mind and a sense of urgency and ability to multi-task.
- Bachelor's degree
