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Qualitative Product Researcher II, Merchants

Pinterest

$100,937 - $207,811
Sep 4, 2025
San Francisco, CA, US • Remote, US
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Pinterest is looking to attract, onboard, activate, and deliver value for merchants at scale on Pinterest by building experiences that help Merchants succeed on the platform.

Requirements

  • 4+ years experience designing and conducting end-to-end product research (from initial design and recruitment through final deliverable) as part of cross-functional product teams
  • Ability to toggle between owning and executing end-to-end research and leveraging insights to shape strategy and influence decision making with product leaders
  • Broad toolbox of qualitative methods and the ability to select appropriate methods to answer different types of questions
  • Experience recruiting and conducting research with businesses or on B2B products, a plus

Responsibilities

  • Prioritize and conduct research that varies in approach, scale, scope, timeframe and methodologies across multiple work streams, making sure to work on the right project at the right time
  • Select and communicate the appropriate method or mix of methods (ranging from usability testing, diary studies, semi-structured interviews, participatory workshops, and everything in between) to answer research questions
  • Build strong relationships as a strategic partner with Product, Design, Engineering, Product Analytics & Data Science, Product Marketing and other cross-functionals to identify high impact work and ensure it lands within teams
  • Proactively communicate and share research findings with product teams, leaders, and other audiences in compelling, actionable, and engaging ways
  • Inform and guide product decisions and strategy within the Merchants and broader shopping space

Other

  • Bachelor's degree in psychology, a related field or equivalent experience
  • Curiosity, self-awareness, humility, and a drive for growth, learning, and sharing knowledge
  • Excellent communication, collaboration, and group facilitation skills
  • This position is not eligible for relocation assistance.
  • This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country.