Dana's Quality and Warranty Department is looking for an intern to contribute to various projects, gain a strong understanding of the Quality and Warranty function, and potentially serve as a pipeline for future full-time opportunities. The role involves ensuring customer satisfaction and operational efficiency by processing warranty claims, supporting failure analysis, and managing technical documentation.
Requirements
- Ability to learn and build computer proficiency using Microsoft Excel, PowerPoint, and Word
Responsibilities
- Ensuring customer satisfaction and operational efficiency by accurately processing and validating warranty claims
- Supporting the review of part failure analysis
- Managing requests for service parts lists and technical manuals
- Streamlining collaboration by organizing and distributing key data across teams, ensuring transparency and alignment
- Other ad hoc projects to support both corporate and plant-level quality initiatives
Other
- Strong attention to detail and ability to work with a high degree of accuracy
- Proven problem-solving skills and the ability to handle multiple projects and deadlines
- Strong interpersonal skills to work with people at all levels within and outside Dana in a professional manner, and the ability to work in a global team environment
- Excellent written and verbal communication and organizational skills
- Ability to work in a fast-paced environment
- Pursuing a bachelor's degree in technical field
- Minimum 3.0 GPA
