Client’s Salesforce system is a cloud-based Customer Relationship Management (CRM) platform that enables businesses to manage customer data, sales operations, and marketing campaigns and is a critical application for company’s digital transformation to enable annual recurring revenue. A Salesforce Quality Assurance (QA) Analyst plays a critical role in ensuring the quality and reliability of Salesforce solutions and applications.
Requirements
- 3+ years of Testing experience with Salesforce Platform (strongly desired).
- Expert level grasp of Quality Assurance fundamentals.
- Hands on test development and execution background in a Salesforce platform is a plus.
- Extensive experience with test automation.
- Familiarity with performance testing tools (jMeter, Gatling, etc.).
- Familiarity with enterprise test automation suites (Tosca, Tosca DI, Selenium).
- Tosca certification 1&2 (preferred).
Responsibilities
- Leads development of test strategies, leading end to end test planning including, data, environments, end to end use case definitions, overseeing test execution, facilitating stakeholder review of test outcomes and go-no-go decisions.
- Assists in training teams on automation, documentation, and root cause analysis.
- Experience with defect life cycle and triage.
- Ability to collect report on and analyze defect metrics, determine trends, and recommend options to improve.
- Monitor quality release by release.
- Locate key testing process improvement opportunities.
- Interacting with business teams on initiatives and how they should be approached from a testing standpoint.
Other
- Ability to adapt to and assist colleagues through change and support change management processes.
- Strong team orientation and ability to collaborate with the business and IT organizations.
- Strong teamwork, customer service and organizational skills
- Ability to retain and convey a positive attitude in challenging circumstances.
- Act courageously by sharing viewpoints openly and directly with others, providing relevant and timely information and feedback, as required.
