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United Parcel Service (UPS) Logo

Quality Assurance Associate 1 - Marken

United Parcel Service (UPS)

$27 - $44
Sep 24, 2025
Los Angeles, CA, USA
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Marken, UPS Healthcare Precision Logistics needs to ensure compliance with the Marken Quality Management System (QMS), Standard Operating Procedures (SOPs), processes, and policies for their Cell & Gene Therapy Network, while also adhering to regional, local, and client regulations such as GMP, GDP, GDocP, and 21 CFR Part 210 and 211.

Requirements

  • Demonstrated knowledge of Good Manufacturing Practices, Good Distribution Practices, Good Documentation Practice guidelines.
  • Related knowledge of local regulations.
  • Relevant technical experience and/or quality experience in a GxP industry or the equivalent combination of relevant education and professional experience.
  • Knowledge of cold chain supplies preferred.
  • Knowledge of drug product logistics, storage and distribution preferred.
  • Six Sigma green belt or equivalent experience is desired.
  • Intermediate experience with Microsoft Office Suite

Responsibilities

  • Implement, promote and maintain Marken’s Global Quality Management System (QMS) requirements.
  • Assist in the Management of deviations, complaints, audit records, CAPA plans, change controls, collation of quality metrics and trending, and identification and implementation of quality improvement initiatives.
  • Evaluate the risk and impact of changes within scope of the CGT/QA team and advise on necessary actions, as applicable.
  • Assist in internal audits including tracking of associated corrective and preventative actions (CAPA).
  • Support Client audits and Regulatory Inspections- participate as a QA SME, prepare requested materials, review/approve Marken audit responses, follow up on CAPA identified.
  • Effectively interact with Marken operational departments and stakeholders to provide guidance and quality oversight of all CGT activities ensuring alignment to Marken’s QMS.
  • Write the quality processes and procedures associated with job role with management guidance and effective controlled document approval.

Other

  • Interact with clients on Quality Assurance (QA)/ GxP related matters under management supervision.
  • Identify relevant GxP/Quality related training needs and deliver or make they are deliver where required.
  • Keep informed of regulatory changes within assigned Country/Region and promptly escalate changes to management.
  • Assisting in the evaluation of Marken-designated vendors and/or out-sourced activities.
  • Ensuring the accuracy and quality of records and documents.
  • Participate actively in all the internal Quality, CGT and/or other pertinent meetings.
  • Travel may be required for the performance of duties.
  • Demonstrated ability to effectively communicate and collaborate with direct stakeholders including with customers, vendors, equipment suppliers, and operations staff.
  • Excellent verbal, written, and interpersonal communication skills.
  • Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.