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J.M. Smucker Logo

Quality Assurance Coordinator

J.M. Smucker

$26 - $27
Sep 11, 2025
Buffalo, NY, USA
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Milk-Bone is seeking a Quality Assurance Coordinator to maintain an audit-ready quality system through meticulous document review and record-keeping.

Requirements

  • General experience with Microsoft environment, including Word and Excel.
  • Must be able to comprehend and follow documents such as safety policies, Standard Operating Procedures (SOPs), Good Manufacturing Practices (GMPs), and general instructions.
  • Knowledge of GFSI, BRC, and FSMA requirements is a plus.
  • Achieve PCQI certification; coordinated and sponsored by the company.

Responsibilities

  • Audit paperwork and computer entries for inbound materials.
  • Participate in internal audits of the production floor as part of the Food Safety Program.
  • Train on inspection, testing, and documentation of inbound raw material receipt as needed.
  • Responsible for “audit-ready” program management as assigned.
  • Assist in root cause analysis (RCA) and corrective/preventive action (CAPA) processes to address non-conformances or recurring issues.
  • Compile and analyze quality data to identify trends, areas for improvement, and compliance gaps; prepare and distribute quality metrics reports.
  • Manage the “hold and release” program, ensuring timely disposition of materials and products.

Other

  • Able to understand and carry out both oral and written instructions with attention to detail.
  • Ability to proofread and call out discrepancies in both written and digital formats.
  • Able to work both independently and on a team.
  • Strong organization skills and attention to detail.
  • Self-starter must be able to manage time effectively.