Ensures people supported are free from abuse and neglect by completing incident investigations and making recommendations to enhance systems at OPWDD
Requirements
- Computer proficiency in Word and Access preferred
- Prior experience conducting investigations preferred
Responsibilities
- Conducts thorough investigations of reported incidents and allegations of abuse. This includes interviewing staff, analyzing collected information, identifying systemic issues, and developing detailed investigation reports with recommended corrective actions.
- Ensures proper oversight of the incident reporting process. Monitors entries in the Incident Reporting Management Application (IRMA), ensuring that all data is complete, accurate, and updated through to the closure of each case.
- Maintains organized and confidential incident files in accordance with regulatory and agency standards. Ensure that all incident notifications and documentation submissions to oversight agencies are completed within required timeframes.
- Serves as a point of contact with oversight agencies, providing requested documentation and updates related to investigations as needed.
- Develops and delivers both general and targeted training to agency staff on topics including incident reporting protocols, abuse prevention, and regulatory compliance.
- Performs additional responsibilities and tasks assigned by the supervisor, in support of departmental and agency goals.
Other
- BA or BS in human services field preferred
- 3 years’ experience in the field
- Excellent organizational skills, interpersonal skills and prior experience training required
- Qualified NYS Driver's License required
- Must be able to sit or stand for extended periods while working at a computer, reviewing documentation, and preparing reports. May require occasional travel between program sites or office locations to conduct in-person interviews, attend meetings, or perform investigations.
