Sedgwick is looking to ensure operational accuracy, compliance with quality standards, and timely execution of service deliverables across daily client fulfillment projects.
Requirements
- Proficiency in Microsoft Office required;
- SharePoint experience preferred.
- Familiarity with quality standards (e.g., CFR, ISO 9001).
- Knowledge of quality assurance practices and process auditing.
- Strong attention to detail and ability to manage multiple priorities in a fast-paced setting.
- Excellent written and verbal communication.
- Strong organizational and time management skills.
Responsibilities
- Conduct AQL inspections on communication materials and fulfillment packages.
- Review and proofread materials for accuracy, branding, and messaging consistency.
- Coordinate internal communications across multiple platforms.
- Maintain detailed records of audits, approvals, and quality checks.
- Monitor shared inboxes and ensure timely responses (including Sedgwick communications).
- Track daily operational tasks and follow up to ensure completion.
- Collaborate with cross-functional teams to meet deadlines and improve processes.
Other
- Associate’s or Bachelor’s degree in Communications, Business Administration, Operations Management, Quality Assurance, or a related field strongly preferred.
- 2+ years of relevant experience or equivalent education.
- Corporate environment experience preferred.
- Ability to work independently and collaboratively.
- Dedicated mentorship and career guidance.
